Ecosse Travel LTD is committed to respecting and protecting the privacy of the visitors to our website and of any person we do business with. This privacy policy describes how and why we collect personal data, how we use such data and how it is protected.

Ecosse Travel LTD is the ‘data controller’ of your personal data. Personal data is any data which can identify you, either directly or indirectly. This can include your name, address and phone number. The personal data you provide to us could be held in electronic format or on paper hard copy. We manage your data in full compliance with the Data Protection Act and the General Data Protection Regulations (GDPR).

Ecosse Travel LTD it required by law to define the lawful basis for the processing of your personal data. We process your data, lawfully, based on the consent you have given and also because we have a legitimate interest in doing so.

When purchasing services from Ecosse Travel LTD you consent to us collecting and processing your personal data. We process your data to establish, maintain and administer customer records, to process payment of purchases, to provide you with updates on any services you have purchased from us, and to provide you with customer service support.

Ecosse Travel LTD may share your personal data within internal departments of our company for the purposes and interests described in this policy, however, we will not share your personal data with external third parties without your consent. The exceptions to this is where we select third party service providers who process your data on our behalf. Such third party processing activities may include processing of payments, email services, electronic messaging services, website services, and legal services. On occasion, we may also be required to provide your data to third party service providers within the travel and transport industry to enable us to service your purchases and bookings.  This may include sub-contracted vehicle drivers or sub-contracted firms providing vehicle drivers.

ECOSSE TRAVEL LTD WILL NEVER SELL YOUR DATA TO EXTERNAL THIRD PARTIES.

Ecosse Travel LTD may also use personal information associated with your website visit for the purposes of administration of the website, to improve the website browsing experience, to personalise web services for you, to send you email, or direct marketing notifications that you have consented to receive, and to handle and process any queries, complaints or comments you have made on web forms.

If you register for a customer account via our website then we will process your data collected via the website for the purpose of processing your requests to use our services and any purchases you make with us.

Ecosse Travel LTD will only keep your data for as long as is necessary to serve the purposes for which it was collected and/or for as long as we have a legitimate interest in holding such data.

Ecosse Travel LTD will not routinely transfer your data outside of the EEA.

Your rights are extremely important to us and you have significant legal protections including the right to access your personal data, the right to rectification, the right to be forgotten, and the right to restrict or object to the processing of your personal data in certain circumstances. If you wish to exercise any of these rights you can contact us using the following details:

Ecosse Travel LTD
Email: office@ecossetravel.co.uk

You can also contact us if you have any questions, queries or complaints regarding your data protection and privacy. You can also make a data subject access request by using the above contact details.

Finally, you have the right to make a complaint to the regulatory authority, which is the Information Commissioner. You may contact them as follows:

o Helpline: 0303 123 1113

o Email: casework@ico.org

o Website: www.ico.org.uk